Live, instructor-led classes delivered online or onsite

2-day course

Certification Planning for ISO 9001:2015

This course is intended for members of upper management interested in understating the certification process, including the resources, training, timelines and organizational processes involved.

2-day course

Internal Auditor Training for ISO 9001:2015

Empower your employees to perform internal audits and boost your operational efficiency. Intended for employees at all levels of the organisation.

4-day course

Lead Auditor Training for ISO 9001:2015

Persons with an interest to set up, organize, maintain and operate an organization’s internal audit program; lead auditor teams.

Group pricing

Group pricing

Group pricing

Highlights

  • Certificate of achievement
  • Instructor led and interactive
  • Exemplar global certified provider
  • 8-hour classes on your schedule
  • Big savings for groups
  • Online or onsite instruction

Highlights

  • Certificate of achievement
  • Instructor led and interactive
  • Exemplar global certified provider
  • 8-hour classes on your schedule
  • Big savings for groups
  • Online or onsite instruction

Highlights

  • Certificate of achievement
  • Instructor led and interactive
  • Exemplar global certified provider
  • 8-hour classes on your schedule
  • Big savings for groups
  • Online or onsite instruction

Certification Planning for ISO 9001:2015

Teaching

In this one-and-a-half-day workshop we learn the principles of the standard, the requirements it imposes, the real benefits to be realized by implementing it and the risks of not implementing each clause.

By the end of the first day, participants have a clear, high-level, understanding of the requirements and benefits of ISO 9001. Managers are equipped to compare their existing quality management system to the requirements, and they know what to expect from process owners to ensure conformity to the Standard.

We cap the course with a realistic, step-by-step overview of the path to certification, including how to interact with the certification body along the process. We help participants make realistic estimates about the level of effort necessary to achieve certification, including timeline, resources and cost.

The course is highly interactive, encouraging students to think and act like auditors dealing with real-world situations.

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Internal Auditor Training for ISO 9001:2015

Teaching

This two-day workshop prepares employees to become effective internal auditors. The value of this course goes beyond meeting the requirement to conduct internal audits. Graduates will be able to identify opportunities for improvement that will make the organization more effective and efficient.

On day one of the students take a deep dive into ISO 9001 and develop a full understanding of the requirements, as well as the reasons behind the requirements.

Day two is focused on helping students of different backgrounds learn the principles & techniques of effective process auditing to the requirements of the ISO 9001 quality management system standard. If you have an established audit program in place, we train your employees to use your procedures, templates and forms. That way, they are ready to start auditing for you as soon as the class is complete.

The course is highly interactive, encouraging students to think and act like auditors dealing with real-world situations.

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Lead Auditor Training for ISO 9001:2015

Teaching

This four-day workshop prepares students to conduct audits, lead audit teams, and organize and operate internal audit programs. Graduates will be able to operate an effective internal audit program that will drive improvement, making the organization more effective and efficient.

On the first two days the students take a deep dive into ISO 9001 and develop a full understanding of the requirements, as well as the reasons behind the requirements. Includes a solid understanding of the origins of ISO 9001 and its relationship to other management system standards that may be beneficial to the organization.

Day three is focused on helping students of different backgrounds learn the principles and techniques of effective process auditing to the requirements of the ISO 9001 quality management system standard. If you have an established audit program in place, we train the class participants to use your procedures, templates and forms. That way, they are ready to start auditing for you as soon as the class is complete.

On day four, students learn about leading audit teams, setting up an audit program, operating the audit process, and continually improving the effectiveness of the process.

Achievement certificates are issued to students that successfully complete evaluations of the ISO 9001 requirements, auditing and audit team lead modules.

The course is highly interactive, encouraging students to think and act like auditors dealing with real-world situations.

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How we're different

Real world experts

Extensive experience in quality management and manufacturing engineering

Customized curriculum

Class discussion and examples based on your specific industry

Tailored to you

We customize the course to integrate your forms, processes and checklists

Apply your knowledge

Learn the logic behind the requirements and apply your knowledge in every situation

We are auditors too

Active, highly qualified instructor and third-party auditor

Great value

Tailored training for your employees at an affordable price

What students are saying

…plenty of examples…

Great class with classroom participation and plenty of examples. Nice help with interpreting the meaning of the standard. The instructor is very knowledgeable.

Miriam Trzeciak, Sr. Quality Engineer

…so much real-world experience…

Henry was very informative and good at explaining the material. If someone didn’t understand a section, he was good at simplifying it and making so everyone was able to understand all the material. It was nice having an instructor with so much real-world experience and not someone who was just reading the material out of a book.

Joshua Weddle, Inventory Control Lead

…excellent instructor … kept the entire team engaged … fun…

Henry was an excellent instructor. He kept the entire team engaged and excited while reviewing a lot of detailed information. Who knew learning about Audits would be so interesting and, dare I say, fun.

Roberta Spivey, Regional Planning Manager

…wonderful instructor – energetic, knowledgeable and entertaining!

Henry is a wonderful instructor – energetic, knowledgeable and entertaining! I feel more confident in my abilities to perform an audit and help others to be compliant within their organization.

Leann Holmes, Account Manager & Quality Lead

…very informative … passionate … patient … supportive…

Mr. Towers was very informative and passionate about the subject matter. He also was patient and supportive throughout the course. I would highly recommend others to take courses taught by him.

Dinesh Chatkara, Vice President Of Operations & Quality

…very informative … had a lot of fun…

Henry Towers was very informative and made my experience enjoyable. I didn’t expect to have fun in this class but had a lot of fun.

Karl Harris

…one of the better courses…

I’ve been through many training courses. This was one of the better ones with an instructor that thoroughly understands the content and was able to successfully convey such information.

Jennifer Harden

FAQ

In general, no. The smallest group we normally take is six students. Under special circumstances, we may be able to accommodate smaller groups. Give us a call.

A: We offer internal auditor courses on ISO 9001, ISO 13485, ISO 14001, AS9001 and IATF 16949.

To get you started, we offer a two-day certification planning workshop, generally intended to help upper management understand what’s involved in the certification process. Optionally, this can be combined very effectively with our internal auditor course. Separately, we offer a 90-day, $20,000 certification program where we guide your organization every step of the way.

Your instructor is certified by Exemplar Global as an auditor of quality and environmental management systems, and by Probitas as an aerospace auditor. He is an active third-party auditor working with multiple certification bodies, and an independent quality management expert assisting organizations seeking to become certified. His background includes over 30 years of experience as a quality manager and manufacturing engineer in aerospace, automotive, oil-and-gas and other industries.

The most effective courses are onsite, at your facility, using your organization’s documented information, and relying on direct, person-to-person interaction. At the same time, we have extensive experience with virtual training. With appropriate planning, remote courses can be almost as effective as onsite ones. Virtual training is particularly suitable for distributed organizations, when travel restrictions are in place, or when other safety considerations exist. Whether online or onsite, we encourage a highly interactive format that ensures in-depth comprehension by all students.

Our lead auditor courses are certified by Exemplar Global. This is particularly beneficial to students who are planning to go into auditing on their own, or those who want a deeper understanding of the perspective brought by their certification body auditors.

We encourage our students to purchase the printed materials we provide. They allow the student to follow along with the presentations, take their own notes, and provide a valuable reference after the class. We also include a convenient pocket guide to the standard. If the student chooses not to receive printed materials, we provide the materials as copy-protected pdf files (included in the price). Additionally, all students are required to have a legally licensed copy of the standard, which we can provide at cost.

Our courses include an open-book test for each module, with a minimum 70% passing grade to obtain a certificate of achievement upon completion of the course. The certificate of achievement provides objective evidence of student competence as an internal auditor.

Private training inquiry

call us (949) 288-3089